Frequently Asked Questions

Everything you need to know about your favorite brew.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your caffeine fix sooner.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7-14 business days.

Is your coffee ethically sourced?

Absolutely. We pride ourselves on direct-trade relationships with small-scale farmers, ensuring fair wages and sustainable farming practices for every bean we roast.

What is your return policy on food items?

Due to the perishable nature of our products, we cannot accept returns on coffee or food items. However, if there is an issue with your order, please contact us within 14 days for a replacement or refund.

How should I store my coffee to keep it fresh?

We recommend storing your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the flavor profile.

Can I modify or cancel my subscription?

Yes, you can manage your subscription at any time through your account dashboard. You can skip a delivery, change your frequency, or cancel without any hidden fees.